Salesforce Flow 101: What Is It and How Does It Work?
Salesforce Flow is a tool that lets you automate business processes. This automation is achieved by creating “flows.” A flow is composed of steps, which…
Author: Jay Steele
I am a Salesforce Administrator, Business Analyst, and Strategic Designer with 7+ years of experience in higher education and 20+ years in financial services. Highlights from my Salesforce experience include the adoption of Salesforce Service Cloud for Indiana University Human Resources and launching the enterprise-wide Salesforce org at Indiana University.
The New Designers In A New World – Part One
The global use of information and communication technology is growing at an unprecedented rate. We can now share and consume text-based, audio, and video data…
The Web’s Next Phase: Data Driving Integrated Marketing Departments | Social Search
This article was initially published in 2013. While the current state has improved, we still have a long way to go. A leading cause of…
Blogging About A Cool New Blog
Years ago, I wrote quite a few blog articles on my website. I used a blogging platform called Posterous. It was great. Super easy to…